Question 1

What if we want to go through the house ourselves first?

Accepted Answer

Absolutely — we encourage it, and most families do exactly that. The clearance process starts with a walkthrough together: we go room by room and you tell us what to keep (we set those items aside, clearly marked), what to donate (we coordinate with local charities and provide a summary list), and what to remove. Nothing leaves the property until you have confirmed the final scope. If you need a few days between the walkthrough and the clearance to think things over or talk to other family, that is fine — we hold the booking. Many families also tell us to flag anything we find that looks valuable or sentimental, and we set those aside even if not on the keep list.

Question 2

How do you handle sentimental or personal items?

Accepted Answer

We flag anything that looks like it could matter — jewellery, watches, letters, photo albums, framed photographs, military medals, paperwork inside drawers and cupboards, and small items that might have monetary or sentimental value. These go into a dedicated review box that we hand to whoever is managing the estate before the property is fully cleared, so the family can make the final call. The crew does not throw anything away that looks personal. Both founders hold Queensland Blue Cards and have backgrounds in qualified support work and teaching — this work matters and we treat it that way. If we find documents that look important (wills, insurance papers, ID), we set them aside untouched.

Question 3

Who should I contact — the executor or a family member?

Accepted Answer

Either is fine — we work with whoever is managing the property day-to-day. That might be a named executor, a solicitor handling the estate, an adult child or sibling, or a property manager engaged by the estate. No legal authority or Letters of Administration are required to request a quote or book the clearance itself; we just need someone with permission to grant property access and approve the scope. If there is a dispute or multiple decision-makers, we hold the quote until you have reached consensus — we never push the timeline. For estates going to market or settling alongside a property sale, we can coordinate timing directly with your real estate agent or conveyancer.

Question 4

How long does a deceased estate clearance take?

Accepted Answer

Most deceased estate clearances are completed in a single visit, between half a day for a small unit and a full day for a three or four-bedroom home. Larger properties (full acreage, hoarder situations, or multi-storey homes), estates needing piano or pool table removal, and clearances where the family wants extended donation coordination may need a second visit on a scheduled date. We provide a clear scope and a fixed price before we start work, including the expected duration. If we discover something mid-job that pushes the scope (a hidden shed, a sealed garage, a roof-cavity store), we stop and confirm with you before continuing — no scope creep without your sign-off.

Question 5

Are you insured for in-home access?

Accepted Answer

Yes — fully insured. We carry public liability insurance and workers compensation through our Queensland-licensed business policy, both of which are required for in-home access work. Both founders, Ant and Josh, hold Queensland Blue Cards (the working-with-children-and-vulnerable-people clearance Queensland law requires for in-home work involving aged-care residents, NDIS participants, or sensitive estates). The crew also has backgrounds in teaching and qualified support work, which matters when a clearance is happening alongside a death in the family. Insurance certificates and Blue Card numbers are available on request before the job starts — many executors and solicitors ask for them as part of the standard due diligence.

Question 6

Can you coordinate charity donations from a deceased estate?

Accepted Answer

Yes. Donation coordination is part of the standard clearance service and we maintain a 62% charity donation recovery rate across all collected goods (2025 figures, Gold Coast charitable partners). Furniture, appliances in working condition, clothing, kitchenware, books, and unopened consumables typically go to local charities including Salvos, Vinnies, Lifeline, Wesley Mission, Endeavour Foundation, and a few smaller Gold Coast-specific charities that prefer estate donations. We can provide a summary list of donated items on request, which some estates use for tax records. Items that do not suit charity (broken, stained, or end-of-life) are sorted for recycling streams rather than going straight to landfill. The overall landfill diversion across our jobs is 92% (2025 waste manifests).

We handle the hard part.
You focus on family.

How does a deceased estate clearance work?

Family Consultation

Donation Coordination

Full Property Cleanout

Secure Document Disposal

Why do families trust Rubbish Removal Brisbane with estates?

Blue Card Holders

Trained in Support Work

Your Timeline

How It Works

Have a Chat With Us

We Plan It Together

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Common questions

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Suburbs we serve

Estate clearance by suburb

We handle the hard part.You focus on family.